To apply for an open position, please send your cover letter and resume to careers@ccaht.org.
Operations Coordinator
GENERAL DESCRIPTION
Community Coalition Against Human Trafficking (CCAHT), works to unite and equip Knoxville and upper East Tennessee to end modern-day slavery while providing survivors of human trafficking with individualized, relational care through our program Grow Free Tennessee. We accomplish our mission through four main initiatives: raising overall awareness; training and equipping primary responders; bolstering intervention efforts via our locally focused, collaborative, counter-trafficking task force; and providing wraparound aftercare services to survivors.
At CCAHT, we choose love first. When it comes to serving our clients, we understand that healing takes time. Each client’s needs and journey toward restoration will be different, which is why our aftercare programming is survivor-centered and grounded in industry best practices and research. We know that it takes people to serve people, and we are seeking passionate, qualified individuals to join our team as we work to empower survivors and foster positive change in upper East Tennessee.
POSITION
Reporting to the Executive Director, the Operations Coordinator is responsible for providing administrative support to help ensure the efficient functioning of the organization and specifically CCAHT’s direct service program, Grow Free Tennessee. This position will also oversee the CCAHT properties and Grow Free safe houses, coordinate volunteers, assist in scheduling trainings, and support the operations of all direct services.
ESSENTIAL FUNCTIONS
- Maintains and resolves issues related to office administration
- Demonstrates strong organizational and documentation skills
- Oversees administrative duties as assigned by Executive Director
- Assists in office and safe house correspondence (general emails, volunteer inquiries, client mail)
- Coordinates volunteer schedules, duties, volunteer trainings, and background checks, and maintains log of volunteer hours
- Manages the client ‘needs list’ and coordinates the collection, sorting, and dispersion of client related donations (furniture, clothing, food, etc)
- Oversees general management of CCAHT properties and safe houses, schedules repairs or maintenance as needed, and coordinates weekly safe house grocery and supplies orders
- Supports the organization’s adherence to the financial procedures
- Special projects as needed, including representing CCAHT at community outreach events and collaborating with community partners
- Updates job knowledge by participating in educational opportunities; reading professional publications; researching best practices; maintaining personal networks; participating in professional organizations
QUALIFICATIONS
The Operations Coordinator will be thoroughly committed to the Community Coalition Against Human Trafficking’s mission. Concrete demonstrable experience and other qualifications include:
- Bachelor’s degree preferred
- Minimum of one (1) year of related work experience/success in the area of non-profit project management, administrative support, or social services
- Strong ability to work independently and as part of a multi-disciplinary team
- Excellent problem-solving and conflict resolution skills
- Ability and willingness to work irregular hours
- Excellent organizational and communication skills
- Persistence and flexibility, with ability to multitask and prioritize
- Fast learner, quick mind, and capacity for hard work
- Valid Driver’s license and access to personal transportation
- Current insurance and vehicle registration
- Successful completion of criminal background checks
PHYSICAL REQUIREMENTS
- Ability to communicate clearly in English both written and verbal
- Good visual & audio capabilities
- Sit or stand for extended periods
- Bend, stoop, and/or squat
- PC/Keyboarding abilities
- Lift up to 40 pounds
- Work extended hours as needed (>40 per week)
Care Coordinator
GENERAL DESCRIPTION
Community Coalition Against Human Trafficking (CCAHT), works to unite and equip Knoxville and upper East Tennessee to end modern-day slavery while providing survivors of human trafficking with individualized, relational care through our program Grow Free Tennessee. We accomplish our mission through four main initiatives: raising overall awareness; training and equipping primary responders; bolstering intervention efforts via our locally focused, collaborative, counter-trafficking task force; and providing wraparound aftercare services to survivors.
At CCAHT, we choose love first. When it comes to serving our clients, we understand that healing takes time. Each client’s needs and journey toward restoration will be different, which is why our aftercare programming is survivor-centered and grounded in industry best practices and research. We know that it takes people to serve people, and we are seeking passionate, qualified individuals to join our team as we work to empower survivors and foster positive change in upper East Tennessee.
POSITION
Reporting to the Director of Survivor Services, the Care Coordinator is responsible for providing services to victims of human trafficking in the greater Knoxville area and Upper East Tennessee counties utilizing in-house services, contracts, partner agencies, and other collaborations. This position will also provide outreach, public awareness, and training on human trafficking in the service area as appropriate and needed.
ESSENTIAL FUNCTIONS
- Establishes strong, appropriate and caring working relationships with victims of human trafficking assigned to caseload
- Works closely with Director of Survivor Services, other staff and volunteers to assist victims and carry out programmatic mission
- Works closely with law enforcement, state and local agencies, collaborative partners, and CCAHT Anti-Trafficking Task Force team members for case coordination and response
- Assists in coordinating and providing transportation for individuals to enhance accessibility to services and supports
- Develops and conducts outreach and awareness opportunities within community organizations and state agencies where survivors of trafficking are being served
- Conducts trainings for primary responders
- Track weekly statistics of outreach and case management efforts
- Submit weekly reports to Supervisor
- Attend CCAHT Anti-Trafficking Task Force Victim Services Team meetings
- Performs administrative support services
- Updates job knowledge by participating in educational opportunities; reading professional publications; researching best practices; maintaining personal networks; participating in professional organizations
QUALIFICATIONS
The Case Manager will be thoroughly committed to the Community Coalition Against Human Trafficking’s mission. Concrete demonstrable experience and other qualifications include:
- Bachelor’s degree in Social Work or a related field from an accredited four-year college or university with a strong academic background
- A minimum of three years of experience working with survivors of human trafficking and/or related programs
- Ability to work with diverse populations
- Sensitivity to sexual exploitation, domestic violence and other gender-related issues
- A desire to engage in work that allows the individual to take the lead in his/her own recovery plan
- Strong ability to work independently and as part of a team
- Excellent problem-solving skills
- Ability and willingness to work irregular hours; on-call availability
- Excellent organizational and communication skills
- Persistence and flexibility, with ability to multitask and prioritize
- Fast learner, quick mind, and capacity for hard work
- Valid Driver’s license, current insurance and vehicle registration; access to personal transportation
- Successful completion of criminal background checks
PHYSICAL REQUIREMENTS
- Ability to communicate clearly in English both written and verbal
- Good visual & audio capabilities
- Sit or stand for extended periods
- Bend, stoop, and/or squat
- PC/Keyboarding abilities
- Lift up to 40 pounds
- Work extended hours as needed (>40 per week)
Therapist
GENERAL DESCRIPTION
Community Coalition Against Human Trafficking (CCAHT), works to unite and equip Knoxville and upper East Tennessee to end modern-day slavery while providing survivors of human trafficking with individualized, relational care through our program Grow Free Tennessee. We accomplish our mission through four main initiatives: raising overall awareness; training and equipping primary responders; bolstering intervention efforts via our locally focused, collaborative, counter-trafficking task force; and providing wraparound aftercare services to survivors.
At CCAHT, we choose love first. When it comes to serving our clients, we understand that healing takes time. Each client’s needs and journey toward restoration will be different, which is why our aftercare programming is survivor-centered and grounded in industry best practices and research. We know that it takes people to serve people, and we are seeking passionate, qualified individuals to join our team as we work to empower survivors and foster positive change in upper East Tennessee.
POSITION
Reporting to the Director of Survivor Services, the therapist is responsible for providing evidence-based therapeutic interventions to victims of human trafficking within the 33-county East Tennessee region. The full-time therapist will work as a member of a team providing comprehensive services to support restoration and recovery.
ESSENTIAL FUNCTIONS
- Establishes strong, ethical relationships with survivors of human trafficking assigned to caseload
- Provides a variety of effective, evidence-based and trauma-informed therapeutic interventions according to the unique needs of the individual being served
- Works closely with Director of Survivor Services, Care Coordinators, Housing Support Specialists, and other professionals to ensure appropriate and relevant intervention strategies and to enhance the comprehensive support team
- Meets with individuals “where they are at” to provide consistent access to therapeutic intervention and facilitate continuity of care; this includes conducting therapy sessions outside of the standard office setting according to the unique service needs of the individual
- Travels within assigned TASA region for provision of services across broad demographic area
- Completes assessments and progress reports for monitoring individual progress
- Provides data reports to Director of Survivor Services for grant management and service tracking
- Meets weekly to biweekly with Director of Survivor Services to discuss any service challenges, resource needs, to communicate personal and professional needs, and to engage in the ongoing development of the full-time therapist position
- May consult with community stakeholders to provide psychoeducation about the unique clinical needs of survivors of human trafficking
- Maintains timely data entry of service interactions using CAP60 software
- Updates job knowledge by participating in educational opportunities; reading professional publications; researching best practices; maintaining personal and professional networks
- Other job duties as assigned
QUALIFICATIONS
The therapist will be thoroughly committed to the Community Coalition Against Human Trafficking’s mission. Concrete demonstrable experience and other qualifications include:
- Master’s level degree in counseling, clinical mental health services, social work, or similar field required
- Ability to independently facilitate therapeutic interventions
- A minimum of three years of experience working with survivors of human trafficking, sexual assault, domestic violence, and other severe traumas is preferred
- Certification or willingness and eligibility to be certified in specific therapeutic interventions such as EMDR, MI, TF-CBT, DBT preferred
- Ability to work effectively with diverse populations—this may include individuals of varying gender identities, age, geographic location, racial/ethnic backgrounds, types of trauma and trafficking victimization
- Willingness and ability to adapt therapeutic intervention technique to available conditions
- Strong ability to work independently and as part of a multi-disciplinary team
- Excellent problem-solving and conflict resolution skills
- Ability and willingness to work irregular hours; accessibility outside of standard business hours
- Ability to manage and/or facilitate crisis de-escalation as needed
- Excellent organizational and communication skills
- Persistence and flexibility, with ability to multitask and prioritize
- Fast learner, quick mind, and capacity for hard work
- Valid Driver’s license and access to personal transportation
- Current insurance and vehicle registration
- Successful completion of criminal background checks
PHYSICAL REQUIREMENTS
- Ability to communicate clearly in English both written and verbal
- Good visual & audio capabilities
- Sit or stand for extended periods
- Bend, stoop, and/or squat
- PC/Keyboarding abilities
- Lift up to 40 pounds
- Work extended hours as needed (>40 per week)