Our current open positions are posted below. Contact will not be made with applicants until after the job posting closure date. For other questions, you may send an email to careers@ccaht.org. Be sure to include the position title you are inquiring about & your name in the subject line. No phone calls, please.
HOUSING SUPPORT SPECIALIST
Part time; hiring for all shifts: Morning 8am-4pm; Evening 4pm-12am; and Night 12am-8am
GENERAL DESCRIPTION
Community Coalition Against Human Trafficking (CCAHT), works to unite and equip Knoxville and upper East Tennessee to end modern-day slavery while providing survivors of human trafficking with individualized, relational care through our program Grow Free Tennessee. We accomplish our mission through four main initiatives: raising overall awareness; training and equipping primary responders; bolstering intervention efforts via our locally focused, collaborative, counter-trafficking task force; and providing wraparound aftercare services to survivors.
At CCAHT, we choose love first. When it comes to serving our clients, we understand that healing takes time. Each client’s needs and journey toward restoration will be different, which is why our aftercare programming is survivor-centered and grounded in industry best practices and research. We know that it takes people to serve people, and we are seeking passionate, qualified individuals to join our team as we work to empower survivors and foster positive change in upper East Tennessee.
POSITION
Reporting to the Director of Survivor Services, the Housing Support Specialist is responsible for staffing the shelter and hotline during varied shifts including morning, evening/late night, holiday and weekend hours, providing support and basic services to guests, performing day-to-day operational functions of the safe house, and is the first source of contact for all new referrals.
ESSENTIAL FUNCTIONS
- Manages operational functions of emergency receiving shelter, including; guest interaction, answering telephone, monitoring security system, documentation and data entry
- Maintains safety by enforcing program regulations
- Crisis management and de-escalation
- Responds to client questions and concerns efficiently and in a timely manner
- Participates in staff meetings and trainings
- Engages clients through a warm, caring, and supportive atmosphere that builds trust and confidence and fosters healthy relationship boundaries
- Answers the 24-hour crisis line and responds appropriately
- Completes initial contact and program orientation
- Assists with the daily living needs of shelter residents
- Assists in the coordination of support services and intervention for shelter guests
- Activates supports through both internal and external resources
- Triages incoming referrals and routes to appropriate staff for follow-up
- Completes daily safety checks of safe house and property
- Performs routine chores and cleaning tasks to ensure the safety and cleanliness of the shelter
- Other duties as assigned
QUALIFICATIONS
The Housing Support Specialist will be thoroughly committed to the Community Coalition Against Human Trafficking’s mission. Concrete demonstrable experience and other qualifications include:
- Minimum high school diploma or equivalent; Bachelors or Associates degree preferred
- Experience working with survivors of human trafficking and/or related programs preferred
- Ability to work with diverse populations
- Sensitivity to sexual exploitation, domestic violence, substance abuse and other gender-related issues
- Strong ability to work independently and as part of a team; takes initiative
- Excellent problem-solving skills
- Ability and willingness to work irregular hours
- Excellent organizational and communication skills
- Persistence and flexibility, with ability to multitask and prioritize
- Fast learner, quick mind, and capacity for hard work
- Valid Driver’s license and access to personal transportation
- Current insurance and vehicle registration
- Successful completion of criminal background checks and drug screen
PHYSICAL REQUIREMENTS
- Ability to communicate clearly in English both written and verbal
- Good visual & audio capabilities
- Sit or stand for extended periods
- Ability to ascend/descend stairs frequently
- Bend, stoop, and/or squat
- PC/Keyboarding abilities; Mac preferred
- Regularly exposed to cleaning products, chemicals and solvents. Occasionally works in outdoor weather conditions.
- Work extended hours as needed (>40 per week, holidays)
COVID-19
We require face masks and physical distancing at least 6 feet apart from other individuals. Our staff are provided with masks and hand sanitizer. Our goal is to collaboratively ensure you feel safe and secure.
Click here to apply.
CARE COORDINATOR
Full-time
GENERAL DESCRIPTION
Community Coalition Against Human Trafficking (CCAHT), works to unite and equip Knoxville and upper East Tennessee to end modern-day slavery while providing survivors of human trafficking with individualized, relational care through our program Grow Free Tennessee. We accomplish our mission through four main initiatives: raising overall awareness; training and equipping primary responders; bolstering intervention efforts via our locally focused, collaborative, counter-trafficking task force; and providing wraparound aftercare services to survivors.At CCAHT, we choose love first. When it comes to serving our clients, we understand that healing takes time. Each client’s needs and journey toward restoration will be different, which is why our aftercare programming is survivor-centered and grounded in industry best practices and research. We know that it takes people to serve people, and we are seeking passionate, qualified individuals to join our team as we work to empower survivors and foster positive change in upper East Tennessee.
POSITION
Reporting to the Director of Survivor Services, the Care Coordinator is responsible for providing services to victims of human trafficking in the greater Knoxville area and Upper East Tennessee counties utilizing in-house services, contracts, partner agencies, and other collaborations.This position will also provide outreach, public awareness, and training on human trafficking in the service area as appropriate and needed.
ESSENTIAL FUNCTIONS
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Establishes strong, appropriate and caring working relationships with victims of human trafficking assigned to caseload
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Works closely with Director of Survivor Services, other staff and volunteers to assist victims and carry out programmatic mission.
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Works closely with law enforcement, state and local agencies, collaborative partners, and CCAHT Anti-TraffickingTask Force team members for case coordination and response
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Assists in coordinating and providing transportation for individuals to enhance accessibility to services and supports.
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Develops and conducts outreach and awareness opportunities within community organizations and state agencies where survivors of trafficking are being served•Conducts trainings for primary responders
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Track weekly statistics of outreach and case management efforts
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Submit weekly reports to Supervisor
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Attend CCAHT Anti-TraffickingTask ForceVictim Services Team meetings
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Performs administrative support services
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Updates job knowledge by participating in educational opportunities; reading professional publications; researching best practices; maintaining personal networks; participating in professional organizations
QUALIFICATIONS
The Case Manager will be thoroughly committed to the Community Coalition Against Human Trafficking’s mission. Concrete demonstrable experience and other qualifications include:
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Bachelor’s degree in Social Work or a related field from an accredited four-year college or university with a strong academic background
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A minimum of three years of experience working with survivors of human trafficking and/or related programs
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Ability to work with diverse populations
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Sensitivity to sexual exploitation, domestic violence and other gender-related issues
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A desire to engage in work that allows the individual to take the lead in his/her own recovery plan
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Strong ability to work independently and as part of a team
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Excellent problem-solving skills
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Ability and willingness to work irregular hours; on-call availability
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Excellent organizational and communication skills
-
Persistence and flexibility, with ability to multitask and prioritize
-
Fast learner, quick mind, and capacity for hard work
-
Valid Driver’s license, current insurance and vehicle registration; access to personal transportation
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Successful completion of criminal background checks
PHYSICAL REQUIREMENTS
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Ability to communicate clearly in English both written and verbal
-
Good visual & audio capabilities
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Sit or stand for extended periods
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Bend, stoop, and/or squat
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PC/Keyboarding abilities
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Lift up to 40 pounds
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Work extended hours as needed (>40 per week)
Job Title: Care Coordinator
Department: Grow Free Tennessee
Reports To: Director of Survivor Services
Hours: Full-time w/ benefits (willing to work evening and weekend hours as needed)
Starting Salary: $39,000
Click here to apply.
PROJECT COORDINATOR
GENERAL DESCRIPTION
The Community Coalition Against Human Trafficking (CCAHT) is the only counter-trafficking organization in East Tennessee that unites and equips our community to end human trafficking while providing survivors with comprehensive, trauma-informed aftercare services, including case management, safe shelter, food and clothing, transportation, therapeutic services, and more. Based in Knoxville, the CCAHT serves 33 counties of East Tennessee, serving as the single point of contact Tennessee Anti-Slavery Alliance (TASA) partner for the East Tennessee region.
POSITION
Reporting to the Director of Survivor Services, the Project Coordinator is a professional-level role involving the provision of both direct and indirect services to clients currently in TDOC prison, parole, and/or probation services with a history of human trafficking seeking services at the CCAHT. Work involves establishing a trusting relationship with all clients and building collaborative relationships with TDOC partners. This position will serve as the portal of entry and contact for clients seeking services.
Duties include coordinating and communicating with program partners to determine the need of appropriate services, facilitating the addition of various programs and services to be offered by the CCAHT. Interviewing clients to determine appropriate services, assisting clients in navigating the various programs and services offered at the CCAHT, and providing follow-up case management and support in an effort to help clients understand and access the full range of services available.
DISTINGUISHING FEATURES OF THE POSITION
This position involves the coordination and provision of direct client services and managing the overall Human Trafficking TDOC partnership program. This position works closely with TDOC partners in order to help victims of human trafficking that are currently in the women’s prison, parole, or probation access and utilize support services.
ESSENTIAL FUNCTIONS
- Conduct comprehensive needs assessments for the women participating in the program;
- Participate in evaluating program effectiveness;
- Maintain and cultivate collaborative relationships with TDOC organizations and partners by delivering content, stories, information and brand message through meetings and community presentations;
- Develop, implement and manage innovative ideas that will increase the number of clients seeking;
- Assist in the development and implementation of bench marking and tracking to gauge the effectiveness of programs;
- Increase awareness of and conversation around human trafficking;
- Assist partner of the TDOC with related needs;
- Assist with client intake;
- Develop an individualized navigation plan for all clients and provide the appropriate referrals to community partners;
- Maintain confidential client records;
- Perform related duties as required
PREFERRED KNOWLEDGE, SKILL, AND QUALIFICATIONS
- Experience in working with individuals and families impacted by human trafficking.
- Knowledge of best practices relating to human trafficking which includes identification, safety, confidentiality, and program development.
- Ability to work as part of a fast-paced multi-disciplinary team which includes the ability to establish and maintain effective working relationships with diverse persons including law enforcement, criminal justice professionals, social service agencies and other systems that impact service delivery for victims of human trafficking.
- Knowledge of the criminal justice system.
- Skill in problem solving, decision making, and conflict resolution
- Ability to deal with persons experiencing stress and the ability to communicate effectively in challenging client situations
- Ability to work effectively under high pressure circumstances and manage crisis and emergency situations
- Ability to communicate effectively, both verbally and in writing, with diverse groups of individuals
MINIMUM TRAINING AND EXPERIENCE
- Must have a history that reflects commitment to victim services (can be shown through community volunteerism or active involvement in clubs/organizations that advocate for the rights of victims/survivors of crime.
- Must have a BA in psychology, social work, or related filed, or be within 20 credit hours of obtaining that degree and actively pursuing credit hours needed to achieve it.
- Must have completed 40 hours of victim advocacy training.
PHYSICAL REQUIREMENTS
- Ability to communicate clearly
- Prolonged periods of sitting at a desk and working on a computer
- Work extended hours as needed (>40 per week)
Job Title: Project Coordinator
Department: CCAHT
Reports To: Director of Survivor Services
Salary: $45,000
Hours: Full-time w/ benefits (willing to work evening and weekend hours as needed)
This is currently a temporary position with potential for extension.
Click here to apply.